SysDevCo’s Drew Allison achieves SCRUM Alliance Certification as SCRUM Master

Drew Allison is a Lead Appraiser for CMMI for Development and CMMI for Services as well as an instructor for both models. She is also a Certified SCRUM Master, Certified ITIL Expert (V3) and Certified ITIL Service Manager (V2).  She has helped dozens of large and small companies achieve their process and performance improvement goals.

NFATC’s LearnChineseEZ program makes learning Mandarin or Cantonese feasible for the busy professional

Benefit from your taxpayer money by taking language lessons online or download to a CD and listen in the car. Mandarin is available at http://www.learnchineseez.com/members/

SysDevCo’s Drew Allison achieves APMG Certification as ISO 20000 Lead Auditor

Drew Allison is a Certified ITIL Expert (V3) and Certified ITIL Service Manager (V2).  She is also a CMMI Instructor and Lead Appraiser who has helped dozens of large and small companies achieve their process and performance improvement goals.

 

SysDevCo’s Drew Allison achieves RABQSA Certification as QMS Lead Auditor

Drew Allison is both a CMMI Lead Appraiser and ISO Auditor.

Official 3 day Introduction to CMMI for Development class open for registration!

Sign up for the October offering of Introduction to CMMI for Development on our Training page.

Read the IT services essay by SysDevCo’s Drew Allison in CMMI for Services V1.3

Drew Allison, a key contributor to the CMMI for Services, also contributed an essay on IT services in the CMMI for Services V1.3 book Guidelines for Superior Service

Beyond Introduction to CMMI for Services

SysDevCo’s Drew Allison is helping SEI build the course you will want to take after Introduction to CMMI for Services. This course will help those who want more in depth information about CMMI for Services or pursue a career as a Lead Appraiser or Instructor for the CMMI for Services.

ITIL

Information Technology Infrastructure Library (ITIL)

ITIL® is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.  (Source)

SysDevCo offers Certified expertise in ITIL V3 and V2.  For organizations interested in integrating ITIL and CMMI solutions, SysDevCo’s unique level of expertise in both frameworks can help.

CMMI® for Services, Version 1.3

CMMI® for Services, Version 1.3 Technical Report is available online.

SysDevCo’s experience with CMM-based performance and process improvement began with SW-CMM and continued with CMMI from early versions to V1.3.  SysDevCo has been a key contributor to CMMI-SVC.  SysDevCo offers appraisals, audits, evaluations against the CMMI, and training.